Q: Can I bring
my pet’s bedding from home?
A: Yes, you
may bring your pet’s blanket or bedding. Please keep in
mind that we cannot be responsible in any way
for damages to
bedding or any strange smells that you may take home with the
bed after it has stayed with your pet while
Q: What are your
hours on weekends and holidays?
We are open on Saturday from 8am until 4pm and closed on Sundays and
holidays. But if you need to pick up or
drop off beyond those
hours, you can make arrangements with an appointment.
Q: Can I bring
toys and treats for my pet?
A: Yes, you can bring toys and treats for your
pet. but they will only be put down at night.
Q: Do I need
to bring my pet’s own food?
A: Most dogs
do much better when kept on a consistent diet by eating food
brought in from home. We will also feed a
younger dog 3 meals
a day if necessary and can accommodate special dietary needs.
If you do bring in your dog’s food,
please try to bring
in as much as they will need for their stay. For
example, a 7 pound Maltese will not need to have a
bag of food brought in for a 3 day stay. We offer house food, but encourage you to bring your own food to
avoid a disruption in
your pets diet that might result in diarrhea or other stomach
Q: Is the
kennel air conditioned?
A: Yes, we
keep the kennel very comfortable for the animals at all
you administer medications for my pet?
Yes, we can administer pills, ointments, eye drops and ear drops.
We are happy to do this for no additional charge.
Please bring in
the medicine in its original container from your pet’s vet and relay
any directions as to administration of
all med's. We can give
intra-muscular shots if needed.
Q: Do I need
to make a reservation?
Absolutely. It is very hard to accept walk in’s. Please
remember to make your reservations far in advance for the
summer season and for holidays. If making a change to or
canceling a reservation, please be sure to phone us in
Credit card deposits may be required if making
reservations for any holiday or long-term boarding
Q: I have two
or more dogs. Can they stay together?
Yes, we have multi-dog kennels that are large enough to accommodate any
sized dog. As long as your dogs get along together,
share the same kennel and we will select the run size best suited for
your dog or dogs.
Q: How do you
calculate the bill?
Charges vary depending on size of your dog or grooming options. Just
like any fine hotel, we have a check out time.
PLEASE KEEP IN
MIND THAT OUR CHECK OUT TIME IS 12:00PM. If you pick up your pet
after 12pm, you will be
charged for a day of day-care. The check in day is
a billable day no matter what time of the day you check in.
Q: What if
there is an emergency medical problem?
A: We have
several excellent veterinarians in very close proximity to our
facility, one of which is open all night and on holidays.
the rare case that your pet would need medical assistance, we
do ask that you leave a phone number with us at check in
you could be reached. If not reachable, then consider
giving us the name and number of a relative or friend in town
who could answer questions about your pet for you. We treat
every guest as if they are our own and give them the best
must I bring with me when checking in my
The most important
item would be proof of current vaccinations from your
vet. If you wish, you may have your vet fax
records to us before your arrival. Please phone us
prior to your arrival to confirm the receipt of the
records so that we don’t hold you up upon
arrival trying to verify this
Make sure your dog
is securely on a leash when entering the building. We
will keep your leash back until you pickup your dog.
You do not need to
bring food or water bowls of any kind and please don’t bring
any items that are are so special to you or
your pet that
you can’t live without them. We cannot promise a safe
return of any item brought in to us from your
Q: How many
times a day will my pet be handled or given
A: All day!! That is an amazing amount of attention
especially compared to a kennel where your pet is just
“warehoused” in an
indoor/outdoor run or a cage-less facility that
charges extra for just walking your dog. Every time your
pet comes up to someone,
they are given lots of scratches, hugs and affection by
our trained and caring staff members. Here, your pet
will not be starved for
attention. And remember, all of
our extra special attention is included in
Q: Can I
expect to see different behaviors in my pet after
A: Yes, when
your pet is picked up after a fun visit at the Pet Motel, there
are few guidelines that will make his or her re-entry
home more comfortable.
- Don’t allow him
to drink too much water for the first
- Don’t feed for at
least 3 hours after coming home, but preferably not until
the next day if you pick up in the late
- Expect your pet
to need more sleep for the first 3 days home. Your pet
has been very active here and a visit here can be
to a child returning home from camp.
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Mile Marker 105 Bayside
104980 Overseas Hwy.
Key Largo, FL 33037